Terms & Conditions

Travel:
First 50km from Doncaster East Free, $1.00 per km thereafter.

FAQ's

Q. How many participants do we need?
A. Minimum participants 3 and maximum participants 12.
Within 50kms of Doncaster East - please email for minimum participants for long distance.
(more than 12 please email request)
Q. Can we have live dogs/cats present?
A. Live Pets are at the discretion of the host and A Dogs Life   Pet First Aid. Practice dogs are supplied for hands on skills.
Q. As a host what will I need to supply?
A. A room suitable to cater for the number of participants  and for a presentation table. Electricity for a computer/screen.  Water and snacks are always recommended.
Q. How long will the course take?
A. Depending on the number of participants, the Pet Saver™ course will be 6-8 hours and the Pet First Aid and CPR Course 3-4 hours.
Q. Is this course Tax Deductible?
A. Yes, if you work in the Pet Industry. Check with the Taxation Office or an Accountant.  
*A Dogs Life Pet First Aid takes no responsibility if a tax deduction is not received.
Q. How do we receive the discount?
A. Please email to discuss the best option for your charity/organisation.
Q. How much is the discount?
A. Special rates are based on number of participants and location.
​*50% discount applies to Melbourne Metro and surrounding suburbs only.
​*For country rates - please email request.
​*No further discounts/codes/offers apply.   
Q. How can payment be made?
A. Accepting Paypal (Visa/Mastercard/Debit) or bank deposit.
Q. Can we pay on the day?
A. Bookings are only confirmed upon receipt of payment.
Q. What will we receive at the completion of the course?
A. A Basic Certificate and a Pet Saver™ handbook. You will be registered on a data base of Qualified Pet Tech™ Pet Savers or CPR and First Aid Qualified.
Q. How long is the Certificate valid for?
A. 2 years.

Professional Certificates $10.00 & Pet Saver™ or First Aid Badges $10.00 will be available for sale on the day.
(pictured left)
(Note:  the Certificate and Badge can be bought together for $15.00)

Cancellation Policy
A Dogs Life Pet First Aid reserves the right to re-schedule a class if minimum participants are not met. Participants already registered and paid will be offered a full refund or a rescheduled class. If a registered and paid participant cancels with less than 48 hours’ notice of a scheduled class - a new class will be offered, refunds will be at the discretion of A Dogs Life Pet First Aid.